About Us

We’re TreadRelay - a UK-based, cardio-first home-fitness store built for people who take their training (and time) seriously. We started TreadRelay after helping friends source treadmills and realising the hard part wasn’t just choosing the machine - it was everything around it: floor protection, delivery and setup, maintenance, and the add-on gear that turns a purchase into a complete training setup. We created a single, trustworthy place where a premium treadmill and the gear that complements it come together with expert guidance and dependable service.

Our mission & vision

Mission: make high-performance home cardio simple and dependable by pairing carefully selected treadmills with the accessories, strength tools, and recovery gear that keep you moving.
Vision: to be the UK’s most trusted destination for cardio-led home gyms - known for honest advice, smooth delivery, and products that last.

What sets us apart

  • Curated, not crowded. We don’t stock everything; we stock the right things. Each treadmill and accessory is selected for build quality, performance, and long-term ownership experience.

  • Bundle-ready. From mats and maintenance kits to adjustable dumbbells, rowers, and recovery tools, our catalogue is designed to complete your setup in one go.

  • Real guidance. We translate specs into outcomes: motor power (CHP), deck cushioning, belt thickness, incline/decline ranges, noise levels - what they mean for runners, walkers, apartments, and rehab use.

Quality & authenticity

When you’re investing in a high-ticket item, quality is non-negotiable. We partner with authorised UK and EU distributors and reputable manufacturers only. Products are new, sealed, and serial-number tracked, with full manufacturer warranties. Where applicable, units receive pre-shipment checks. We avoid grey-market inventory and publish clear lead times so you know exactly what to expect.

Customer-first service

  • Dedicated support. Pre-purchase advice, model comparisons, and honest recommendations even if it means suggesting a lower-priced option that better fits your goals.

  • Delivery you can trust. We work with specialist carriers experienced in large fitness equipment. White-glove room-of-choice and assembly options are available on selected products.

  • After-sales care. Easy returns within our stated window, spare-parts guidance, maintenance tips, and reminder schedules to keep your machine in peak condition.

Expertise you can feel

We live in the details so you don’t have to. Expect plain-English explanations of:

  • Performance: continuous horsepower vs. peak, roller size, heat management.

  • Comfort & durability: cushioning systems, deck thickness, belt materials.

  • Fit for purpose: compact frames for apartments, heavy-duty builds for daily runners, rehab-friendly speeds and handrail options.
    Beyond treadmills, we choose complementary equipment that multiplies your results - from plyo-safe benches and adjustable dumbbells to rowers, air bikes, and recovery tools like massage guns and mobility gear.

Security & privacy

Your data and payments are protected through Shopify’s secure checkout, industry-standard encryption, and trusted payment providers. We collect only what we need to process your order and support you after purchase, and we never sell customer data. Our policies are written in clear language - no surprises.

A note from our founder

“TreadRelay exists to remove friction from serious home fitness. If we recommend a product, it’s because we’d use it ourselves or put it in a friend’s home. Thank you for trusting us with your training space - we’ll work hard to earn that trust every day.”
— The TreadRelay Team

See the difference

  • Explore treadmills: compare models side-by-side and find your best fit by pace, space, and training style.

  • Build your bundle: add mats, maintenance kits, strength tools, and recovery gear with one click.

  • Get personal help: have a question about specs, delivery, or installation? We’re quick to reply and happy to advise.

Ready to get moving? Browse our latest treadmills and curated add-ons, sign up for training tips and product drops, or head to our Contact page — we’d love to help you build a home setup that keeps you consistent.